Provided customer support to my client by running their social media account.
My duties included speaking to customers, dealing with their questions and handling their order information.
I helped grow their presence and engagement across platforms like Instagram, Facebook, and Pinterest. Managed their content calendar, scheduled posts, and responded to DMs and comments, and handled light promotional campaigns.
I developed a consistent posting strategy, wrote captions based on the brand's tone, and tracked engagement metrics to continuously refine our approach.
I treat your work as my own personal work. Increase your post interactions with my social media marketing expertise.